Cartridge-low and cartridge-out conditions
The MFP alerts you if the print cartridge is low on toner or out of toner.
When the cartridge is low on toner or drum life
When the cartridge is low, the control panel shows the ORDER CARTRIDGE message. The
message first appears when about 15% of the life remains in the print cartridge. This
percentage is set with the intent of providing approximately 2 weeks of typical use before the
cartridge is depleted. You should have time to purchase a new cartridge before the old
cartridge is depleted.
The default is for the MFP to continue printing until the cartridge runs out, but you might
prefer to have the printer stop instead of continuing when the ORDER CARTRIDGE
message first appears—for example, if you want print quality to remain consistently high
during print jobs, or if you do not want the cartridge to run out during a long print job. To
configure the MFP to stop, in the CONFIGURE DEVICE menu, under SYSTEM SETUP, set
CARTRIDGE LOW to STOP. Then, when REPLACE CARTRIDGE appears, the MFP will
stop printing. You can resume printing by pressing
for each print job.
Managing the print cartridge
When the cartridge is out of toner or drum life
The REPLACE CARTRIDGE message appears in one of these situations:
When the print cartridge is out of toner. If CARTRIDGE OUT is set to CONTINUE (in
the SYSTEM SETUP submenu of the CONFIGURE DEVICE menu), the MFP continues
printing without interaction until the cartridge reaches the end of drum life. HP does not
guarantee print quality after the REPLACE CARTRIDGE message first appears.
Replace the print cartridge as soon as possible. (See
Ordering parts, accessories, and
.) The REPLACE CARTRIDGE message remains until you replace the print
cartridge. If CARTRIDGE OUT is set to STOP, the MFP stops printing until you replace
the print cartridge or resume printing by configuring the printer to continue: In the
CONFIGURE DEVICE menu, under SYSTEM SETUP, set CARTRIDGE OUT to
When the drum life of the print cartridge is out. You must replace the print cartridge
to continue printing. No override is possible, even if toner remains in the cartridge. (See
Ordering parts, accessories, and supplies
.) This situation occurs to protect the MFP.
Chapter 9 Managing and maintaining the MFP