Gray background
1. Do not use paper that has already been run through the MFP.
2. Try using a different type of paper.
3. If you are copying, try using the BACKGROUND REMOVAL feature. See
Enhancement
submenu
.
4. Print a few more pages to see if the problem corrects itself.
5. Turn over the stack of paper in the tray. Also, try rotating the paper 180°.
6. Open the CONFIGURE DEVICE menu at the printer control panel. On the PRINT
QUALITY submenu, increase the TONER DENSITY setting. See
Print quality submenu
.
7. Make sure that the environmental specifications for the printer are being met. (See
Environmental specifications
.)
8. Replace the print cartridge.
224
Chapter 10 Solving problems
ENWW